Returns & Exchanges

At Farmley, we ensure the highest quality for our snacks and nuts, but if you receive a damaged or incorrect product, we offer a hassle-free 7-day return policy. Due to the perishable nature of our food items, we can only accept returns on unopened packages with the original seal intact.

Return Process

• 1.
  Initiate Request

  Log into your Farmley account or visit our Support page within 7 days of delivery to submit a return request with your order ID.

• 2.
  Provide Documentation

  Upload clear photos of the product packaging and the shipping label to help our team verify the quality concern or shipment error.

• 3.
  Quality Inspection

  Once your request is approved, we will arrange a reverse pickup; our quality control team will inspect the items to ensure they are in their original condition.

• 4.
  Instant Refund

  After a successful inspection, your refund will be processed to the original payment method or Farmley wallet within 5-7 business days.